Draft — pending founder confirmation of policy option (A lenient / B balanced / C strict). The text below is Guardian's recommended Option B, with the “good-faith exception” clause included.
Refund and Cancellation
Try us with low risk before week 1. Once the program is underway, your spot is held — refunds are limited because we've already committed coaches and capacity to your child.
Parent-initiated cancellation
| When | Refund |
|---|---|
| 14 or more days before week 1 | 100% refund |
| 13 days through 1 day before week 1 | 50% refund |
| Day of week 1 through end of week 1 | 25% refund |
| Week 2 onward | No refund |
Program-initiated cancellation
- Single session canceled (weather, coach unavailability, field unavailability): we offer a makeup session first. If a makeup is not feasible, we issue a prorated refund of $33.17 for the missed week ($199 ÷ 6).
- Whole round canceled: 100% refund within 14 days, automatically.
Good-faith exception
In documented hardship cases — medical emergency, family relocation, a death in the family — the founder may grant a refund outside this policy at his sole discretion. If something serious has happened, email us; the founder reads every refund request himself.
How to request a refund
Email refund@widereceiver81.com with your player's name and a brief reason. The founder confirms within 48 hours. Refunds process via Stripe and arrive in 5–10 business days, depending on your card issuer.
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